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It’s one of those things that can really get under shopper’s skin.

You walk into a shop ready to spend your hard-earned cash only to be ignored, insulted or avoided by staff. Well now there’s a new way to vent that frustration and it’s in the form of a mobile phone app.

Joining us live from Sydney is Customer Service Specialist Justin Herald.

Conn3cted are a digital technology agency that create beautifully designed digital products with a clear focus on a better customer experience.