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AI trends in 2026: insights for a custom software company

As we move into 2026, a bunch of exciting tech advancements are set to shake up industries and change how custom software companies operate. Here’s a clear overview of the most promising trends, and why they matter for businesses and individuals alike.

Agentic AI: autonomous decision-making for software companies

Agentic AI helps systems make decisions and act on their own, boosting efficiency and response times in everyday business operations.

Southwest Airlines is using AI to filter and prioritise security alerts, allowing their team to focus on high-priority issues. (The Wall Street Journal)
AI tools can detect suspicious activity – such as unusual login behaviour – early, preventing security breaches before they escalate. (Howik)

Advanced cybersecurity solutions powered by AI

Cybersecurity remains a top priority as threats become more sophisticated. AI-powered systems are now able to identify unusual patterns in large datasets and act before damage occurs.

Automation: streamlining everyday operations

Automation uses technology to handle repetitive and routine tasks, freeing people to focus on more strategic and creative work. For custom software companies, it can mean faster project delivery and reduced human error.

Many organisations are adopting AI-based automation to manage administrative work, enabling development teams to concentrate on building innovative solutions.

AI in everyday tech: enhanced user experiences

AI is increasingly embedded in the tools and devices we use daily, making technology more responsive, personalised, and effective.

Amazon’s Alexa is evolving into a central hub for smart home devices, showing the potential of AI in creating seamless, connected experiences. (Tom’s Guide)

Why this matters for custom software companies

For companies like Conn3cted, these emerging technologies are opportunities to create smarter, safer, and more innovative software solutions. By embracing these trends, businesses can improve performance, security and user satisfaction.

The takeaway? The future isn’t something to wait for, but something to shape. The companies that succeed in 2026 will be the ones that not only keep pace with these innovations but harness them to solve real problems, deliver better customer experiences and create lasting impact. The next wave of technology is here, and the time to act is now.

Conn3cted are a digital technology agency that create beautifully designed digital products with a clear focus on a better customer experience.